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[language] Add Chinese to AI Translate options

Given Chinese is one of the most commonly used language, it would be highly beneficial to us (and any other companies with a China presence) to also include Chinese as an option under Compose with AI's "Translate" function. Of all the languages av...
11 months ago in AI / AI compose / AI language 1 Launched

Multiple data retention dates

To be able to have Inbox A with data retention of 2 years but inbox B with 1 month.
over 3 years ago in Data retention 0 Launched

For auto-replies sent by rules in Front Chat, in the chat widget the sender should be the team name & icon instead of the inbox name

Currently it is being sent as the internal inbox name, which is problematic because: 1. Channel names are not used for internal purposes, except for setting up a chatbot, which means we can name them anything we want. 2. Inbox names are essential ...
about 2 years ago in Live Chat 0 Launched