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Keap (InfusionSoft CRM) integration

https://keap.com/
about 2 years ago in New integration requests 0 Backlog

Slab integration

No description provided
about 2 years ago in New integration requests 0 Backlog

Add a "Select all" option in tag filters for Analytics

When you want to report on all tags except a few, you can Select all > deselect the few you don't want.
about 2 years ago in Insights 1 Backlog

Keyboard shortcut: mark as read/unread

https://frontjira.atlassian.net/browse/PB-10491 // 11 conversations linked
over 4 years ago in Triage - get to inbox 0 1 Backlog

Change order of team workspaces

Ability for users to reorder Team workspaces in their sidebar
over 4 years ago in P1 navigation - left pane 1 Backlog

Ability to set calendar location as remote or in the office

No description provided
over 2 years ago in Calendar View 0 Backlog

Change UI/UX of Front Calendar and scheduling links to make it more modern

There are many scheduling apps currently with way cleaner and nicer UI/UX. Please consider redesigning yours. When we send the scheduling link to our partners/customers with bad design, it affects our brand/reputation.
about 2 years ago in Calendar View / Scheduling Links 0 Backlog

Add task management / checkboxes in commenting area

No description provided
almost 4 years ago in Comments / @ mentions 0 Backlog

Frontline users can see rule logic with view-only access

This will help with transparency as to how/why messages are getting assigned to them or not. This could be managed with a view-only permission for custom roles.
about 2 years ago in Permissions / Rule management 1 Backlog

Filter Workload Report by teammate group

We should be able to filter Front's Workload report by teammate group. For Customer Support Managers managing different global teams (i.e. APAC, EMEA, US - EST, PST etc.), this will help them quickly access insights on their respective teams workl...
about 1 year ago in Insights 0 Already available