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Vacation Responder Preview

We've had a lot of feedback from the team on OOOs and Vacation Responders. In Outlook, if someone is OOO, you'll see a preview of their OOO message so you can easily copy in their coverage contact instead of waiting for the Vacation Responder to k...

about 2 years ago in Vacation responders 0 Backlog

9 VOTE

CSAT: NPS

Support NPS as a grading scale.

almost 4 years ago in CSAT - Customisation - survey - scale 0 Backlog

6 VOTE

Limit number of meetings that can be created in a week via scheduling link

No description provided

over 2 years ago in Scheduling Links 0 Backlog

2 VOTE

Add "source inbox" to the event payloads for Move events

As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.

11 months ago in Analytics API - exports / Analytics exports content - fields / Core API 0 Backlog

2 VOTE

Enhanced custom contact field functionality

When making custom contact fields as a dropdown list, I've found these two functionalities would be super helpful for more customization: It would be great to be able to have a dropdown of pre-selected options as well as a free-text response box i...

11 months ago in Custom fields 0 Backlog

4 VOTE

Assignment of Merged Conversations

When 2 conversations assigned to 2 different people are merged or smart merged to give the option of who to assign it to, instead assigning based who is first alphabetically.

almost 2 years ago in Assigning / Core Product Experience 0 Backlog

4 VOTE

Keyboard shortcut: merge conversations

No description provided

almost 2 years ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

5 VOTE

Ability to log emails to Hubspot deals, not just contacts

Essentially make it work the exact same as the Gmail HubSpot plugin.

about 2 years ago in Existing integrations 1 Backlog

4 VOTE

Filter "exclude calendar updates" to be on by default or to remember last state

Description: The "Exclude calendar updates" filter below the search bar is not enabled by default. Users with a lot of calendar updates in the results that are not valuable, must click on this filter for almost every search. Request: Make this fil...

almost 2 years ago in Filters - Search hints 0 Backlog

4 VOTE

Extend 100 attachment per conversation limit

No description provided

almost 2 years ago in Core Product Experience 0 Backlog

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