All ideas

List coversations endpoint is ordered by that field, but the field is not exposed

For SEO and UX purposes put the title of article in the URL. For instance: https://help.front.com/en/articles/getting-started-with-knowledge-base instead of https://help.front.com/en/articles/2564

for example: increased from 5 to 10, or toggle off altogether

This would be a helpful feature that would prevent the need to create new rules.

Allow Dynamic Objects to capture email address - from recipient, body, or comment - and use it as a variable when hitting API endpoints.

Today we need to get for each conversation what is the status and if status is resolve when it was resolved. Unfortunately we cannot retrieve this information using the end-point GET List Tagged Conversations or any other end-point. In addition we...

Create calendar events. update calendar events. delete calendar events. all through api.

Provide an overview off all rules when doing housekeeping and auditing. This could be a global export and/or per-Workspace.

Provide an overview off all teammates when doing housekeeping and auditing. This could be a global export and/or per-Workspace.