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Rule description

Add a "description" field to rules to explain what they do, why they were created, who is responsible for their maintenance, etc.
almost 3 years ago in Rule management 0 Backlog

Telegram - mobile number integration

Being able to use a mobile number that's linked to an existing Telegram account would be a more seamless connection experience for Front users. From the customers' perspective, this would also be an ideal solution since they would not have to chan...
over 1 year ago in Existing integrations 0 Backlog

CSAT: limit number of survey sent to a given customer in a period of time

Example: send a single survey per month for a given contact or account.
over 3 years ago in CSAT 0 Backlog

Display the contact details of e-mails mentionned in the body

When I receive an e-mail containing an e-mail adress, I would like to be able to see the contact details linked ot this e-mail adress on the right pannel Use case: An e-mail from a customer got forwarded to our Front email adress. We want to displ...
3 months ago in Core Product Experience 0 Backlog

Error Codes for WhatsApp on mobile

Often, WhatsApp encounters errors, but the error codes aren’t visible on the mobile app.
10 months ago in Native features 0 Backlog

Select multiple parts of an email

Possibility to mark out multiple parts of message by holding down CTRL
about 2 years ago in Composer 4 Backlog

Sync the Drafts folder from Exchange Online into Front, into Drafts

Please sync the Drafts folder from Exchange Online into Front, into Drafts. (Same as you do for other folders in an Exchange Online mailbox). For context: Sage 200 accounting software generates emails into Drafts of a user's mailbox. User then has...
about 2 years ago in Two-way sync 0 Backlog

Customize location of the conversation list and conversation view

the default (and only) option is to have the list of conversations on the left and the preview on the right. Although you can change the size of the columns, this is not as useful as being able to have a full-width preview all the time without hid...
almost 2 years ago in Navigate - find your work 2 Backlog

Allow scheduling links to show meetings more than 2 months in advance

No description provided
about 3 years ago in Scheduling Links 0 Backlog

Be able to translate tickets status name

No description provided
3 months ago in Ticketing 0 Backlog