All ideas

I'm trying to build a rule that uses AI topics to send a message template response when certain topics are used. I want to send an existing message template, but add a "sent using AI" disclaimer at the end of the message. Right now, the only way t...

Comments build up quickly, and then it gets difficult to dig through a wall of grey comment boxes. This would introduce the ability to have comments that are threaded together.

Request to choose from a larger range of colors for calendar events

Ability to make articles private, draft, or published.

It would be more streamlined to let partners and developers building apps to submit those apps for publishing to the App Store directly from Front. I envision a tab in your developer app that lets you upload files and create your integration listi...

Add conversation custom fields as a filter in saved views. Today we have only 2 view filters (assignee and tags).

Have the option to show "similar articles" (in the same sub-category) or "related articles" on the left side of the article instead of the outline of the article.

Would it be possible to add a feature for Snoozing? Ideally it would be great to automatically add the same date that you last snoozed an item to the list. For example, if I have a follow up call on a certain day, I like to snooze prior emails to ...

Today, signatures can be made available for specific shared channels, but this does not allow full control on defining which signatures should be applied in certain contexts. Allowing signatures to be defined per inbox allows admins to define the ...