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Export - export table content as displayed on screen

allow to export the data as displayed on the screen i.e taking into account filters, displayed column and formatting This avoids doing the work twice one time on the screen then back into the export
over 3 years ago in Exports, API and connectors 0 Backlog

Templated calendar events

We create a lot of events in our calendar to manage our work and meetings. It would be great to save the event settings as a custom template that we could select again in the future.A small drop-down button like the snooze option would work.
about 2 years ago in Cal/scheduling efficiency 0 Backlog

"Reply to most recent" button when someone emails back as you're composing

Scenario: you're the middle of composing a long, formatted email when someone replies to the email thread you're replying to. You have to copy your email draft's contents, trash the draft, click "Reply all" on the most recent response, and then pa...
about 1 year ago in Composer 1 Backlog

Use default field configuration for Jira projects

Currently, a user can customize the fields they see when creating a Jira ticket via the plugin. This allows them to select the fields that are appropriate for that project and ticket type. However, for large organizations, this requires every sing...
over 2 years ago in Existing integrations 0 Backlog

Review prompt for automatically created/old contacts

With popups to review old tags and old rules, Front should also have a function/feature asking to delete/review old/unused contacts.
over 2 years ago in Contacts Manager 0 Backlog

The ability to view the live dashboard on mobile application

As an admin, I assign workload based on assigned conversations within the live dashboard. I cannot do this on mobile currently
about 1 year ago in Live dashboard / Mobile 0 Backlog

Ability to see the 'seen' icon along with the sent time in the automated response email.

Ability to see the 'seen' icon along with the sent time in the automated response email. It will help the support with a more precise answer.
about 1 year ago in Auto-reply / Email channels 0 Backlog

Ability to share Excel file with Front email

No description provided
over 4 years ago in Desktop 0 Backlog

Delete a single message in the thread

From admin perspective I do not extend permissions to permanently delete emails to end users, since often they ask me to restore thing deleted in error or move to trash by spam filtering. All users have permission to delete/mark as spam, however, ...

CSAT: external CSAT integration

Integrate an external CSAT Could be done through an API allowing to fill in our CSAT surveys
over 3 years ago in CSAT 0 Backlog