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Box integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
over 2 years ago in Existing integrations 1 Backlog

Pin or unpin comment via API

No description provided
over 2 years ago in Resources 0 Backlog

LinkedIn messages channel

No description provided
over 2 years ago in New integration requests 1 Backlog

Docusign integration

No description provided
over 2 years ago in New integration requests 1 Backlog

Jira - customize status changes and their impact on conversations

No description provided
over 2 years ago in Existing integrations 2 Backlog

Shopify inbox/chat channel integration

No description provided
over 2 years ago in New integration requests 1 Backlog

Default channel per inbox

Currently, each teammate can configure their default channel, and this will apply to every inbox. However, teammates may need the default channel to change depending on which inbox the conversation belongs to or is currently being viewed. We can s...
over 2 years ago in Default channel management 3 Backlog

Automatically empty trash after 7 days

Make sure customer data is not being stored indefinitely and unnecessarily by automatically hard-deleting conversations that have been in the trash for 7 days. This is already possible today, but only by activating the data retention policy featur...
over 2 years ago in Data retention 0 Backlog

Embed analytics reports on your own website

Display Front reporting on your public website to showcase reply times and other relevant metrics to your customers.
over 2 years ago in Insights - Other 0 Backlog