All ideas

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.

I saw that I could use Custom Fields to add custom columns. But unfortunately I can't configure them the way I want.Example in this screenshot, the Twitter and Description columns don't interest me at all. I would have liked to be able to delete/h...

At the moment you cannot delegate all inboxes of a member of staff without showing all their private discussions. But if you turn off delegation and select their inbox, you can then no longer see assigned emails etc.

As an admin, I would like to set a policy to force my teammates to reset their Front login password on a regular basis

When a message is received in Front, the name of the contact saved in Front should be displayed over the sender information provided in the message headers.

When printing a mail 'printed by {username}' is added before the content. Could this be made optional (like the print attachments)?

Knowledge base: Be able to create a sitemap by language (once multi-language feature is implemented) for SEO purposes.

As a Zoom meeting user, I need to be able to set audio and camera defaults and assign cohosts when I create a meeting in order to efficiently create a meeting. Currently, I have to create the meeting in Front and then go into the Zoom app to adjus...

Under inbox settings, anyone can toggle option to make inbox visible to analytics. Have had users toggle this off themselves when we want forever on. There is no way to audit this outside of seeing they are not on report so then we miss on their r...