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[accuracy] See more similar conversations

It would be helpful if we could: flag suggested conversations that were not helpful (more often than not, there's at least 1 irrelevant suggested similar convo) have the AI generate more similar conversations if possible (when the user flags one o...

8 months ago in AI / AI similar conversations 0 Backlog

1 VOTE

[UX] Better conversation preview for Similar Conversations

I wish to better understand if a similar conversation is a good one, so I can open it up and get the answer I need. I need to quickly see what a conversation is about. What about seeing a Similar Conversation answer, which is a text saying why thi...

8 months ago in AI / AI similar conversations 0 Backlog

2 VOTE

Count emails over 100

I would like to be able to quantify the number of emails beyond 100. Because to date, I have to count them by hand!

over 1 year ago in Counters 0 Backlog

3 VOTE

Log messages as emails to Hubspot, not Notes

At the moment, emails are only added as Notes within HubSpot - not as actual copies of the emails received from contacts - which can be altered after the fact & easily skew reporting.

almost 2 years ago in Existing integrations 0 Backlog

3 VOTE