When collaborating with teammates on email drafts, a revision history would allow for worry-free collaboration, keeping drafts of emails from accidentally being deleted. Auto saving drafts every few seconds when composing an email then being able ...
Drafts API: Drop requirement for supplying channel_id
Right now Front requires a channel_id to be supplied on calls to Create Draft endpoints - this is not required on send reply endpoints. Could we have the API select a default channel when the channel_id param is not supplied?
Customize the default time of 'Day & Time' snooze option
As a user who leverages snooze frequently, I'd like to change the 'Day & Time' snooze option to default to when I start my day (at 8am, instead of 9am), after a date is selected. I'd be able to snooze conversations accurately, with less clicks.
Set default attachment size for custom SMTP channel
Outbound mail we send via Front is routed via our custom SMTP server. We have a high attachment size limit (higher than Front's default ~25MB limit). I would like the option to set a default attachment size limit for new channels created in my tea...
Add GIF reactions on Front Mobile App - our team uses reactions constantly to confirm receipt of comments and messages, but you cannot react on the mobile app to GIFs in the comments.