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Prevent inviting non-Front participants

Currently the Participants Menu allows anyone the user has previously emailed / is in contacts menu to be invited. This can create issues where they try to add a non-business / non-front user. Ideally there should be a way to restrict this to only...
over 1 year ago in Collaborate - work together seamlessly 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
almost 3 years ago in Live Chat 0 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
almost 3 years ago in Live Chat 0 Backlog

Required Tagging feature for personal email inboxes

We need to be able to see how many client facing emails are worked in an agents personal email box vs. personal/spam emails.
over 1 year ago in Other (workflows) / Triage - get to inbox 0 0 Backlog

Hyperlink Rules and Templates from desktop app

Today, if i want to share a link to a template or a rule, I have to open Front on my web browser (vs app) and copy the URL Would be great to be able to be able to hyperlink directly from the desktop app
over 1 year ago in Desktop 0 Backlog

AI composer in templates

When creating templates, have the AI composer there to help create better templates
over 1 year ago in AI / Message templates 0 Backlog

Support more than 4 recipients for seen receipts

No description provided
almost 3 years ago in Other (Systems) 0 Backlog

Recurring vacation responders

I would really like to create recurring vacation responders. I don't work on Thursdays, but I would like to let our customers know I'm not available when they send me an email. Now I have to set this manually every week which is easy to forget ofc...
over 1 year ago in Vacation responders 0 Backlog

Ability to set up multiple zoom accounts for one user in Front

Allow a user to switch between two different zoom accounts when creating calendar events in Front
over 1 year ago in Calendar - other 0 Backlog

Email in new tab

Open an email in another tab instead of opening a new window
over 1 year ago in Client Platform 0 Backlog