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New themes

Can we have more theme features like Outlook and Google has?
8 months ago in Client Platform 0 Backlog

Support Community Forum

Users assist each other in resolving issues; and ability to capture that information and turn it into KB articles.
8 months ago in Knowledge Base 0 Backlog

Front<>Appscript integration

The messages are usually appearing as a draft in GMail. However, in Front they do not appear as draft.
8 months ago in New integration requests 0 Backlog

More resources and types for custom fields

Add custom fields for more resources: Company, Workspace Add more custom fields types: Tag List, ... This can unlock many scenarios that need a centralised record of constants: incident management with IMs, advanced rules scenarios etc.
8 months ago in Custom fields 0 Backlog

Integration with Insightly

No description provided
8 months ago in New integration requests 1 Backlog

Allow multiple tags to be added with the "Add tag action

This would allow a dynamic variable that is a list of tags to add multiple tags at once.
8 months ago in Workflows 0 Backlog

Remove email participants if they're removed from the conversation on subsequent replies

When working in Shared Inboxes, there are times when an external email participant may remove other recipients and send only to specific people. However, in Front, everyone still sees this if they were included on the original email. It's caused a...
8 months ago in Merge / privacy leaks / threading 1 Backlog

Access a conversation's context links via Front API

The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
8 months ago in Core API 0 Backlog

Allow in-text image to display in calendar

While sending out calendar invites, some of our users would include all information in a poster. When receiving the invite like this, the posters are usually properly displayed. However, in the calendar section, the image can not be loaded, and pe...
8 months ago in Calendar View 0 Backlog

Analytics to understand which links are most shared in emails to improve help center documentation

Add a native feature to extract URLs from the body of email messages and export them. This is helpful when analyzing inline links distribution to understand what are the most shared links in order to furhter improve help center documentation. Curr...
9 months ago in Insights / Knowledge Base 0 Backlog