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Support BIMI (Brand Indicators for Message Identification)

9 months ago in Compliance & security 0 Backlog

Manage Shifts with Teammate Groups

No description provided
9 months ago in Admin Experience / Workforce management 0 Backlog

Application Webhooks Private Inbox Scope

Right now application webhooks are restricted to the shared inbox scope. It would be nice if the scope could be extended to include private inboxes.
3 months ago in Developer Platform 0 Backlog

Copy teammate groups when using "Clone settings from an existing teammate"

Be able to clone a teammate's teammate groups when inviting a new teammate and using the "Clone settings from an existing teammate".
3 months ago in Admin Experience 0 Backlog

Allow disabling calendar notifications

This idea is related to https://front.ideas.aha.io/ideas/PRD-I-4204 from a technical perspective, but would solve a different 'problem'. I don't use Front's calendar. We have the - very cool - Notifications section in our profile to control the no...
almost 2 years ago in Event notifications 0 Backlog

Knowledge base: add option to show "similar articles" or "related articles" on the side of an article

Have the option to show "similar articles" (in the same sub-category) or "related articles" on the left side of the article instead of the outline of the article.
almost 2 years ago in Knowledge Base 0 Backlog

Ability to add the same article to multiple different categories in Front KB

Today, you can only add an article to a single category. This request would allow us to add the same article in various different categories in case it is relevant to multiple themes.
almost 2 years ago in Knowledge Base 0 Backlog

Saved Search / view

The ability to save searches so you don't have to type them out each time.
about 2 years ago in Core Product Experience / Search 2 Backlog

Finer filters on conversations that data retention policy applies to

Currently, the data retention policy feature applies to all conversations when activated. How could we add the flexibility to exclude certain conversations from being automatically moved to trash. Some potential approaches Ability to whitelist cer...
over 4 years ago in Data retention 0 Backlog

Secondary time zone

Display secondary time zone in calendar, and world clock.
9 months ago in Schedule - manage your calendar 0 Backlog