All ideas

Showing 1641 of 1641

2FA via SMS instead of authenticator app

So that we can still receive 2FA code via phone number, in case of lost phone/replacement where we no longer have access to the Authenticator app.

over 1 year ago in Security 0 Backlog

4 VOTE

Click to call numbers on mobile

The ability to click a phone number in the mobile app, Android or IOS, that opens the phone app to dial the number.

over 3 years ago in Mobile 0 Backlog

1 VOTE

Set "Reply All" as the default option for everyone in the company

11 months ago in Composer 0 Backlog

1 VOTE

More efficient "blocking" system

At this time, Front can only correctly block addresses and prevent additional messages from appearing when the spammer's address is added as a contact.Consequence : we continue to receive mails from blocked people.Solution : add spammer's address ...

11 months ago in Email channels 0 Backlog

2 VOTE

Delete comments made by a rule

Giving users the ability to delete a comment made by a rule. At the moment, only comment owners can remove these comments which means if they are posted by a Front rule, nobody can delete them. We want to give the opportunity for a company and/or ...

over 1 year ago in Workflows 0 Backlog

1 VOTE

Group individual Live Chat messages into one conversation in Sent Items

Live Chat sees every individual message sent as a separate sent item even if it's part of the same live chat conversation with 1 person. When going back through Sent Items, this makes it overly large and messy to look back through, especially when...

11 months ago in Live Chat 0 Backlog

1 VOTE

Live Chat Website Title Identification

We use Front live chat to help our customers troubleshoot quotes and place orders online. Each quote or order has a unique URL which does provide us some information of who the customer is, but we have to open and web page and search the number to...

11 months ago in Live Chat 0 Backlog

4 VOTE

Print from Mobile (iOS and Android)

No description provided

over 3 years ago in Mobile 0 Backlog

1 VOTE

Sabre GDS Integration

Customer would like to integrate with Saber

11 months ago in Developer Platform / New integration requests 0 Backlog

1 VOTE

Increase the frequency of auto-sync for SF contacts

Currently, the contact sync only happens automatically every 24 hours - it would be nice to make it possible to have this run automatically at a more frequent cadence, even down to ~30 seconds. This would allow more real time interaction with cust...

11 months ago in Contacts 0 Backlog

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