All ideas

There are many points when by policy I am required to forward a message and copy in the relevant team. I know I can @ my teammates in Front, it's a great feature, and I use it often. I don't need to be reminded about it anymore, I haven't forgotte...

https://canny.io/

https://www.videoask.com/product

Attach Photos from Google Photos

https://www.15five.com/

https://www.logmein.com/

https://textexpander.com/

https://www.bandwidth.com/

In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.

The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.