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Showing 2084 of 2084
3
VOTE
Analytics - Hourly breakdown of assigned chats
As a support leader, I would like to see an hourly breakdown of all chats that have been assigned to my team/
12 months ago
in
Insights
0
Already available
8
VOTE
Manage plugins for teammates
Admins can manage which plugins will appear for users on their right hand side panel.
over 2 years ago
in
Admin Experience
2
Backlog
8
VOTE
Ability to set the default composer size
Have the ability to set a default box size when replying or composing messages.
over 2 years ago
in
Core Product Experience
0
Backlog
3
VOTE
Error Codes for WhatsApp on mobile
Often, WhatsApp encounters errors, but the error codes aren’t visible on the mobile app.
about 1 year ago
in
Native features
0
Backlog
10
VOTE
Report on individual tags
No description provided
over 3 years ago
in
Existing metrics
0
Backlog
6
VOTE
Integrate Front Knowledge Base with Slack
Would love to be able to access the knowledge base articles from Slack. Many knowledge base technologies allow for this and it would make the already existing integration between Front and Slack that much more valuable
about 2 years ago
in
Knowledge Base
0
Backlog
6
VOTE
Notify action to rule templates
Adding a "notify" action to rule templates in the new rule library
about 2 years ago
in
Notify
0
Already available
4
VOTE
Multi select Knowledge Base articles
there’s no multi-select or select-all for moving content around - has to be done 1 by 1, which is inefficient
over 1 year ago
in
Knowledge Base
1
Backlog
13
VOTE
API method to permanently delete conversations
No description provided
over 4 years ago
in
Resources
0
Backlog
13
VOTE
ActiveCampaign integration
Support for syncing contacts and campaigns.
over 4 years ago
in
New integration requests
0
Backlog
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