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Allow company name to be updated in CSAT survey URL

No description provided
about 1 year ago in CSAT 0 Backlog

Rule Folder

Ability to organise rules into folders so that they are easy to find.
over 2 years ago in Rule management 0 Backlog

Dynamically Display Knowledge Base Articles based on custom fields

Once or if we support the ability gate Knowledge Base behind a login page, then the Knowledge Base could dynamically show articles based on the user's custom fields tied to their account. For example, if a school provides a Knowledge Base to paren...
almost 2 years ago in Knowledge Base 0 Backlog

Allow company branding to replace loading screens and placeholders

Front has jokes and graphics on loading pages and empty panes. It would be really nice to be able to disable or rebrand the messages and images for the company.
almost 2 years ago in Admin Experience 0 Backlog

Reserve proposed meeting times in calendar

When using meeting times proposals (insert meeting times) it would be great if Front would temporarily and automatically "reserve" the proposed times in my calendar until the message recipient confirms a time. I'd like to avoid that somebody else ...
over 2 years ago in Scheduling Links 0 Backlog

Pop up to confirm the sending of an email

At times, the team send the email to the wrong email domain. We would like a pop up to ensure the recipients are correct.
7 months ago in Core Product Experience 0 Backlog

Download only the selected columns of an analytics table

Allow for customizable columns to simplify the Analytics CSV download from the UI
about 1 year ago in Exports, API and connectors 0 Backlog

Always add a recipient when using a specific message template

No description provided
over 3 years ago in Message templates / Other (workflows) 0 Backlog

Click calendar notification/reminder and see invite details

When a calendar notification pops up (e.g. 15/0 minute warning), clicking on the alert does not open the calendar item. It just seems to open Front at the inbox. Could it take us directly to that event?
over 2 years ago in Event notifications 0 Backlog

[Import] Knowledge base external integration with Wordpress

Integrate articles from Wordpress site to Knowledge base articles
almost 2 years ago in Knowledge Base 0 Backlog