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Audit trail / action logbook

When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...
about 1 year ago in Admin Experience 0 Backlog

New inbound conversations

New conversations that were started by end customers.
over 4 years ago in New metrics 1 Backlog

Granular assignment limits

Giving Admins the ability to set complex limits such as “assign up to 1 chat and up to 5 emails to this teammates"
over 4 years ago in Load balancing 0 Backlog

Create resources (tags, inboxes) from rule editor

Allow tag and empty inbox creation from the rule editor to speed up creation.
over 4 years ago in Other (workflows) 0 Already available

Analytics connector: Power BI

Directly connect to Power BI
over 3 years ago in Exports and API 0 Backlog

Add 1 hour timeslots with the "Insert meeting times" button

Right now, Front's "Insert meeting times" button only suggests 30-minutes timeslots, even when 1 hour-long or 2 hour-long timeslots are selected, with the matching duration of the timeslot selected in the modal. I think the inputted duration of a ...
over 2 years ago in Scheduling Links 2 Already available

Dashboard of scheduled analytics report

Today we need to check analytics views one by one to track scheduled reports.The customer is asking for a single view to track all scheduled reports.
about 1 year ago in Insights 0 Backlog

create a recipient folder in Front to re-use the same list for a sequence

instead of importing everytime a new recipient list, being able to re-use the same list through a folder in sequences.
over 2 years ago in Contacts / Outbound/Sequences 1 Backlog

Meeting Times on Calendar Below 15 Minutes

Allow customers to book times with you below 15 minutes (a 10 minute meeting for example)
about 1 year ago in Schedule - manage your calendar 0 Backlog

Make a Calendar Appointment Tentative until Confirmed by Organizer

In the Front Scheduling Links, the ability to make a "meeting request" instead of booking directly so that the organizer/Scheduling Link owner needs to confirm the meeting first
about 1 year ago in Core Product Experience 0 Backlog