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Duplicate a Macro

As a Front Admin, I want to be able to duplicate a Macro so that I can easily create a new one with similar settings, as opposed to setting one up from scratch. For example, if I want to set up the option to move into an inbox, it'd be much easier...
11 months ago in Macros 0 Backlog

Choose whether a moved conversation (by a rule) is archived or not for subscribers

When a conversation is moved by a rule : Choose whether it archives or not for subscribers : today, front automatically archives the conversation for subscribers.
over 2 years ago in Workflows 0 Backlog

Chat Visitors can view their chat history / prior tickets when accessing chat widget

Chat visitors can view their chat conversation history. This is important if the chat widget lives in a portal for current customers and they can view their prior chat history
over 1 year ago in Live Chat 1 Backlog

Support BIMI (Brand Indicators for Message Identification)

11 months ago in Compliance & security 0 Backlog

Polls in emails and discussions

No description provided
about 2 years ago in Collaborate - work together seamlessly / Core Product Experience 0 Backlog

Report Phishing and Spam integration with Google Workspace

Currently when users report phishing in FrontApp, the FrontApp Security team gets notified.We would like our internal staff to get notified as well, and if possible integrate this into Google Workspace so those reports show up in the Security Dash...
over 2 years ago in Security / Systems 1 Backlog

Jira Service Desk integration

https://www.atlassian.com/software/helpdesk-software
over 2 years ago in New integration requests 2 Backlog

Keyboard shortcut: merge conversations

No description provided
about 2 years ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Manage Shifts with Teammate Groups

No description provided
11 months ago in Admin Experience / Workforce management 0 Backlog

Microsoft Forms App Integration

Microsoft Forms integration to allow for easy form submission/poll creation directly in Front Composer
4 months ago in New integration requests 0 Backlog