My votes: Exports, API and connectors
Sort by:
Trending
Filter by:
Status
Showing 44 of 2075
2
VOTE
1
VOTE
2
VOTE
1
VOTE
View previous and new ticket status in Analytics export
If I do a "Full events" export for a Workload report, for the "conversation_stage_update" event type it would be really helpful to see the previous conversation stage and the new conversation stage. This type of granular data would allow the team ...
0
Backlog
4
VOTE
Schedule delivery of an analytics export
"I would like to get access to the raw data on a scheduled basis. I can download the raw data manually under “Export View Data” by selecting Full Events Report, but I can’t get the same data on a scheduled report. This would help us integrate Fron...
0
Backlog
5
VOTE
1
VOTE
[measure] Track conversation tagged by AI in export
Situation: As an admin, I want to be able to check / track conversations that have been tagged by AI so that I can audit them. Today, it is only possible to see them as part of the search when clicking on "View" inside the rule selected tags tab. ...
0
Backlog
1
VOTE
Include merged conversations in analytics event export
Sales teams make use of the merge conversations feature. However the analytics full event export includes no information relating to merged conversations. This makes merged conversations impossible to reconcile. Since merging conversations is a su...
0
Backlog
3
VOTE
2
VOTE
Tags: Improve Data Export Capability for emails with multiple Tags; Improve Tag grouping / hierarchies
Current problems with tag grouping / data exports: In Front data exports to Excel/csv, all tags that are applied to an email appear in ONE cell (comma separated). Example cell: [tag1,tag2,tag3] Grouping our tags (such as by color) has no impact on...
1
Backlog