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Analytics Functionality

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Advanced analytics permissions

Examples: Restrict access to certain teammate groups only Allow access to company-level analytics even if not company admin
over 4 years ago in Analytics - Permissions / Insights 0 Backlog

Comment-triggered transitions for conversation stages

No description provided
about 1 year ago in Conversation Stages 0 Will not do

Open all conversations of metrics details with a P2+P3 UI

I want to be able to access a list of conversions directly in the inbox, so that I can navigate faster between them and take action on them
9 months ago in Analytics - Widgets - timeline / Insights 0 Backlog

Hide Archived Tags for Analytics/Rules Creation/Email Tagging

When tagging an email, searching through analytics, or creating rules it is useless to see the huge list of archived tags. The only location where we need to see the archived tags is in the search. This feature make it really hard to browse throug...
about 1 year ago in Analytics - filters - Tag / Insights / Workflows 0 Backlog

Track time between tags.

We manage our conversations with our prospects and clients through the tagging system and I would like to be able to see the times our different representatives spend between tags.
over 1 year ago in Analytics - Times / Conversation Stages / Insights / Tags 1 Will not do

Make all new individual inboxes visible to analytics by default

No description provided
over 4 years ago in Analytics - Permissions / Insights 0 Backlog

Ability to view multiple Teams at once in Analytics

Would allow to see multiple Teams at once without being company admin.
over 2 years ago in Analytics Functionality / Insights 0 Backlog