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Knowledge Base

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Knowledge base external integration with Wordpress

Integrate articles from Wordpress site to Knowledge base articles
5 months ago in Knowledge Base 0 Backlog

Shortcut to link to another article when typing in the knowledge base editor

Knowledge base feature request: would be good to easily be able to add a link to another article of the knowledge base (kind of like Notion wiki links `[[page name]]`) https://front.frontapp.com/open/cnv_fxmu9oj?key=HXd0jyI6B9NRb6HhSa1706yf79xmjhn6
6 months ago in Knowledge Base 0 Backlog

Tagline description for knowledge base article

Some KBs (i.e. Intercom) offer a tagline that users can add under a title. This is what shows up as the 1-line preview when scrolling through a list on the help center. Today, Front just shows a preview of the article content that gets cut off.
6 months ago in Knowledge Base 0 Backlog

Knowledge Base: add a sitemap

Knowledge base: Be able to create a sitemap by language (once multi-language feature is implemented) for SEO purposes.
7 months ago in Knowledge Base 0 Backlog

Callouts for Help Center Customization

A callout is a great way to bring attention to a particular line of text. My company has a lot of technical info that we'd use the Help Center to provide support and bring that information to our users en masse. Callouts highlight the extra import...
8 months ago in Knowledge Base 0 Backlog

Ability to choose custom color of knowledge base site header

Right now, you can only choose “light” or “dark” as the options for header text and button text. Request to set hex codes for text color to comply with custom branding and design standards.
8 months ago in Knowledge Base 0 Backlog

List KB redirects in order of most recently updated

Current list of Redirects lists the redirects in a really strange order, it makes them hard to find. Please list them in order of most recently updated/created
about 1 month ago in Knowledge Base 0 Backlog

Better search/filter/organization for Knowledge Base redirects

Would be helpful to be able to search redirects by the original or new destination slug to better understand what redirects exist. Better organization and filtering for different views.
about 1 month ago in Knowledge Base 0 Backlog

Print Knowledge Base Article for internal use by others

The knowledge base articles you may wish to print an article for use in a meeting, to walk through a process with someone who is for example in your warehouse and does not have a company. If a company is to put all processes and knowledge into the...
2 months ago in Knowledge Base / Printing 0 Backlog

Create Marketing Hub in KB for New Articles or Most Viewed Articles

We're looking for a place to surface new articles or most viewed articles such that people who visit really consistently can quickly see the newest content or most relevant content.
2 months ago in Knowledge Base 0 Backlog