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Knowledge Base

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List KB redirects in order of most recently updated

Current list of Redirects lists the redirects in a really strange order, it makes them hard to find. Please list them in order of most recently updated/created
19 days ago in Knowledge Base 0 Backlog

Better search/filter/organization for Knowledge Base redirects

Would be helpful to be able to search redirects by the original or new destination slug to better understand what redirects exist. Better organization and filtering for different views.
19 days ago in Knowledge Base 0 Backlog

Ability to delete a knowledge base

Today, users can delete all the content in a KB and rename it or they can unpublish a KB but there is no way to delete it entirely
6 months ago in Knowledge Base 2 Backlog

Knowledge Base: Send alerts to team when an article is updated

Must be able to have an easy way to notify the team of changes.
7 months ago in Knowledge Base 0 Backlog

AI composer functionality for drafting KB articles

No description provided
2 months ago in AI / Knowledge Base 0 Backlog

Use AI to generate Knowledge Base (KB) materials like FAQ or new articles

Use frequently asked questions from emails or conversations to generate an actual FAQ for the front Knowledge Base. Use email context to identify gaps in content and generate articles using AI.
7 months ago in AI / Knowledge Base 0 Backlog

Knowledge Base: Set up approval workflows

Ability to set up an approval workflow so that certain teammates can approve an article before it is allowed to be published
7 months ago in Knowledge Base 0 Backlog

Knowledge Base Importer for Confluence

A native importer for Confluence so that admins can directly import content from Confluence as opposed to using the CSV import or the API.
2 months ago in Knowledge Base 0 Backlog

Tango workflows integration for Knowledge Base

Tango makes it insanely easy to create interactive walkthroughs in seconds. Using it to create SOP walkthroughs of daily tasks on the computer to make it easy for anyone to just jump in and easily figure anything out. It already integrates with ot...
6 months ago in Knowledge Base / New integration requests 2 Backlog

Knowledge Base Formatting

When editing the table, you always need to click on the table icon at the bottom, cannot do it when the cursor is in the table Tried erasing a bullet under a table and it would erase the table but leave the bullet. No Undo buttons while editing/dr...
7 months ago in Knowledge Base 0 Backlog