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Color coding for shared calendar events

We are using a shared calendar and hoping to have specific event types show as unique colors: For example 1. Training = Blue 2. Demos = Green When viewing this shared calendar within Front Calendar feature or setting the event it does not appear t...
over 4 years ago in Cal Collaboration / Calendar View 2 Backlog

Docusign integration

No description provided
about 3 years ago in New integration requests 1 Backlog

Notes on an account level in Contacts

There currently is the ability to add notes to a contact but when you switch the contact to the account level, that feature goes away. This would allow us to log notes to the account regardless of who reaches out to our support team.
almost 2 years ago in Contacts 0 Backlog

Disable smart merge for individual inboxes

No description provided
over 2 years ago in Merge / privacy leaks / threading 2 Backlog

Global Variable

I think it will be useful to have a place to add global variables with a predeterminate value that you can use later in the templates and the link of image in that way when a change is made to any of the link for example you only do the change in ...
4 months ago in Custom fields 0 Backlog

Filtering search on conversations with a single participant

Would help when I'm looking for a 1:1 discussion for instance, instead of surfacing all team discussions where this person is included
4 months ago in Filters 0 Backlog

Customising displayed search filters shortcuts

When I know I'm never using tag filters but I'm often leveraging the subject line for instance, it would be great to have the ability to select the filters displayed by default under the search bar
4 months ago in Filters 0 Backlog

New tools to recognize phishing attempts.

Due to an increase in phishing emails lately and a possible influx of more capable attempts with the advancements in AI tech it's important to make sure there are processes in place to catch them before they can cause issues. The idea is a new rul...
about 2 years ago in Rule actions 0 Backlog

Increase the Merge conversation message limit - 100 is too low

Merging conversations is my favorite Front feature and we use it extensively. We've recently come up against the 100 message limit (15 people on an email chain and 4 support engineers can hit 100 messages VERY quickly). 100 Message merge limit has...
about 2 years ago in Merge / privacy leaks / threading 0 Backlog

Adding more time conditions to CSAT surveys

This could help increase response rates on surveys by sending them only at times when people are more likely to respond. Ideally, we would like to keep the current Delay and be able to add additional criteria. For example, it would wait 24 hours a...
almost 2 years ago in Rule conditions / Workflows 1 Backlog