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Make UNC-Paths clickable

Make clickable links to UNC-paths, starting with \\ just like normal Website-Links \\myfileserver\folder1\folder2
8 months ago in Core Product Experience 0 Backlog

Allow non-company admins to create and manage custom fields

Today, only a company admin has the ability to create, edit and delete custom fields. This can prevent trusted Workspace admins from setting up the Workflows they need autonomously. How could we allow more users to set up custom fields?
over 1 year ago in Custom fields / Permissions 0 Backlog

Default to last signature in email thread

Dear Product Team, I am writing to you today to suggest a new feature for our product: the ability to keep the last used signature as the default signature in an email thread. I believe this feature would be a valuable addition to our product for ...
over 1 year ago in Core Product Experience / Signatures 0 Backlog

Side bar Organization

It would be nice to be able to be able to customize having shared inboxes on top and assigned conversations below.
over 1 year ago in Core Product Experience / P1 navigation - left pane 0 Backlog

Universal Search across tools

Description: As a Front user I search across multiple tools to do my job and answer the requests I receive. Things like I search for a conversation in Front I search for contact information in my CRM I search for a knowledge base article in my kno...
over 1 year ago in Search 0 Backlog

Easily view Knowledge Base drafts

It would be helpful to be able to see any KB drafts in one place, maybe a folder or a filter in the KB admin section.
8 months ago in Knowledge Base 0 Backlog

Ability to feature new articles on KB homepage

It would be great to be able to feature new articles on the KB while also having them nested within the correct section/category. We want to be able to highlight new features to customers and have them in the right spot for people to find.
8 months ago in Knowledge Base 0 Backlog

Ability for multiple people to edit chatbot flow at once

Only one admin can currently edit the chatbot flow at a time. Would it be possible to support multiple admins editing it at the same time?
over 1 year ago in Chatbots 0 Backlog

Option for app badge counters to show read/unread conversation.

Currently when using the below preference, it defaults to showing open conversations for the selected worksapce. Request is to show unread messages here instead.
over 1 year ago in Counters 0 Backlog

Make P2 time format a personal preference

In P2, teammates can toggle the time format between time of last activity and time since last activity. Toggling is done by simply clicking on the time. Since it is easy to mis-click on the time, the format can easily change. If we move this setti...
over 1 year ago in Settings 0 Backlog