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Always display or pin calendar month view in P4

No description provided
almost 2 years ago in Calendar View 0 Backlog

Display available teammates in Chat Widget

When a site visitor opens the chat widget, display the avatars of the available teammates assigned to the chat channel. As an example, there may be 4 or 5 teammates that handle chat messages from one client. When that client opens the chat widget,...
8 months ago in Front Chat / Live Chat 0 Backlog

Expand Context Link pattern matching logic for multiple character classes

Being able to add multiple character classes to the string that Front targets in contextual linking. Maybe by having some "and/or" logic. For example, Inv: [Letters or digits] OR [letters-digits]. Use case. We get multiple different types of invoi...
over 1 year ago in Developer Platform 0 Backlog

Ability to import & sync Apple Contacts

As a new user I'd really love to be able to import my existing Apple contacts into Front via the Apple vCard (.vcf) export file.
over 1 year ago in Contacts 0 Backlog

Allow admins to convert private inbox to shared inbox (vice versa)

Users often request Support to make individual inboxes a shared inbox (or vice versa). Having a feature that would allow them to do this on their end would be great to help promote shared inbox adoption and collaboration, without losing email hist...
over 1 year ago in Collaborate - work together seamlessly / Core Product Experience 0 Backlog

Fetch messages by a common Outlook ID using Core API

Hi, We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Fron...
over 1 year ago in Core API 0 Backlog

Allow users to opt-in to contacts auto-complete in the composer

The auto-complete feature is convenient but causes some problems for our team. I'm recommending that we allow users to toggle Auto-Complete on or off. Especially after syncing contacts with CRM, there are far too many email address recommendations...
8 months ago in Contacts / Other (Contacts) 0 Backlog

Allow owners of individual inboxes or their company admins to transfer ownership of those inboxes to another user

Currently, users have to reach out to support to request an individual inbox's ownership transfer to another user. They can easily delegate their individual inboxes to users, and I feel like it'd make sense to grant the ability to fully transfer o...
over 1 year ago in Admins can control more teammate settings 0 Backlog

Always add a recipient when using a specific message template

No description provided
over 2 years ago in Message templates / Other (workflows) 0 Backlog

Display email count for partially delegated inbox(es)

Currently, there is no email counter for delegated inboxes.I am proposing that delegated inbox should have counters, just like all other inboxes. Just like in any other inbox, email count is necessary (and expected) so you can know when you have n...
8 months ago in P1 navigation - left pane 0 Backlog