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Searching for assignee displays matches in order of most commonly assigned to or displays matches in the current team inbox, as opposed to alphabetically

To make manual assignments faster/more accurate (especially to teammates with common names), it would be helpful if when I type a name into the assign box (like "Nick") the "Nicks" who populate show up in order of who you assign to most or who is ...
over 1 year ago in Collaborate - work together seamlessly 0 Backlog

Etsy integration

Integrate with Etsy stores to answer messages
over 1 year ago in New integration requests 0 Backlog

When adding a contact group to Sequence recipients, all contact columns should be added to the recipient table.

Feature request When selecting a contact group in the sequence recipients editor, all the contact card columns should be added to the sequence recipient table. Current behavior When adding a contact group to the sequence recipient table, only the ...
over 1 year ago in Outbound/Sequences 0 Backlog

Ability to send notifications to an alternative email (individual or team) regarding an assigned conversation that never got a reply

Option to have notification emails sent to an alternative email/team email regarding an assigned conversation that never got a reply, either because the assigned contact is out of office or hasn't seen/responded the email + option to customize the...
over 1 year ago in Notifications 0 Backlog

"send later and snooze" option when replying to an email

No description provided
over 1 year ago in Triage - get to inbox 0 0 Backlog

Hide draft from drafts folder if scheduled to send later (or in different tab)

No description provided
over 1 year ago in Shared drafts 0 Backlog

Screenshot & annotation functionality in knowledge base

When writing articles in Front knowledge base, allow for screenshotting and annotating them directly in the article
over 1 year ago in Knowledge Base 0 Backlog

"Send later and archive" option when replying to an email

No description provided
over 1 year ago in Triage - get to inbox 0 0 Backlog

Include attachments when using the forward shortcut to fwd mail

No description provided
over 1 year ago in Collaborate - work together seamlessly 0 Backlog

Company-wide setting for default meeting length

Ability for a company admin to set a default meeting length for the whole organization. Can be changed by users when they create individual invites.
over 1 year ago in Cal/scheduling efficiency 0 Backlog