ADD A NEW IDEA

All ideas

Showing 1786 of 1786

TextExpander integration

https://textexpander.com/
over 2 years ago in New integration requests 0 Backlog

Bandwidth integration

https://www.bandwidth.com/
over 2 years ago in New integration requests 0 Backlog

2nd Variable Fallback in Message Templates

In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.
over 2 years ago in Message templates 0 Backlog

Allow bulk updates to append messages to signatures

We would like to be able to add a company wide message to each teammate signature without having to edit each one individually. This would be useful for office closings or other announcements that should go out with each email.
over 1 year ago in Signatures 0 Backlog

Allow Calendar Time to be entered in 24hr Time Format WITHOUT Colon

Current Calendar Time Can NOT be entered in 24hr Time Format! Many organizations operate on 24hr (Military) time. The current time entry data format requires a ':' to be added between the first two (2) and second two (2) digits of times entered. T...
over 1 year ago in Calendar View 0 Backlog

[action] AI answer for KB to support multiple KBs

Situation Description: Currently, users can only search for answers in a single knowledge base (KB) at a time. This limitation requires users to know which specific KB contains the relevant information, and if they don’t, they must manually search...
9 months ago in AI / AI answer for KB (Ask your KB) 0 Backlog

Create a shortcut for "block sender" or move it to the top toolbar

Make "block sender" easier use by creating a hotkey/shortcut or moving it to become a top-level action in the main view toolbar.
almost 4 years ago in Triage - get to inbox 0 1 Backlog

iPad keyboard shortcuts

No description provided
almost 4 years ago in Mobile 1 Backlog

Labels for phone numbers and field to enter extension

Need ability to label phone numbers. Ex. "main", "direct"... Also need ability to enter in phone extensions.
over 2 years ago in Contacts 0 Backlog

[language] Similar conversation to support more languages

Situation: Similar conversations only supports English because the embedding are in english for now. Request: Support more languages
9 months ago in AI / AI similar conversations 0 Backlog