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API method to permanently delete conversations

No description provided
about 4 years ago in Resources 0 Backlog

Add updated_at to list conversations API endpoint

List coversations endpoint is ordered by that field, but the field is not exposed
over 1 year ago in Core API 1 Backlog

Knowledge base: put title of article in url (instead of article id number)

For SEO and UX purposes put the title of article in the URL. For instance: https://help.front.com/en/articles/getting-started-with-knowledge-base instead of https://help.front.com/en/articles/2564
over 1 year ago in Knowledge Base 0 Backlog

Ability to include dynamic variables in scheduling links

Have the scheduling link URL be customizeable with variables
almost 3 years ago in Scheduling Links 0 Backlog

Allow company name to be updated in CSAT survey URL

No description provided
10 months ago in CSAT - Customisation - survey - Link 0 Backlog

Limit team signatures only to certain teammates

Option for the company administrator to assign a signature to a particular person. Currently you can only assign a signature to an inbox.
about 2 years ago in Signatures 0 Backlog

Asana Integration Option to Suppress Reopen on Task Completion

For some workflows, it is more desirable to keep conversations closed after task completion.
over 1 year ago in Existing integrations 0 Backlog

Dynamic objects: allow options without a static prefix/suffix

For example, hexadecimal strings of a specific length should be allowed to be turned into dynamic objects even without a static prefix.
about 1 year ago in Dynamic objects 0 Backlog

interact with the front calendar via API

Create calendar events. update calendar events. delete calendar events. all through api.
about 1 year ago in Calendar - other / Core API 0 Backlog

Recently used tag dropdown configurable by user

for example: increased from 5 to 10, or toggle off altogether
about 2 years ago in Tags 0 Backlog