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Admin Experience

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Users can archive conversations in their inbox don't have the archive permission

Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...
almost 4 years ago in Conversation/inbox permissions 0 Backlog

Better handling of large spam mailboxes

Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...
over 1 year ago in Bulk updates / Email channels 0 Backlog

Export inboxes to CSV

Provide an overview off all inboxes when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 1 year ago in Admin Experience 0 Backlog

Export channels to CSV

Provide an overview off all channels when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 1 year ago in Admin Experience 0 Backlog

Ability for admins to un-delete tags, message templates, or rules

No description provided
over 1 year ago in Object/resource management 0 Backlog

Change Team Member default permissions

No description provided
over 3 years ago in Permissions 0 Backlog

Select Timezone to display based on user vs reciever

Timezone issues & request: The timezones in Front display dates and times of custom date/time field in the Front User (ie, Employee) timezone. However, when we are communicating with our clients we communicate the time of their appointments in...
almost 2 years ago in Custom fields 0 Backlog

Restrict users from being able to setup personal rules

No description provided
about 2 years ago in Permissions 0 Backlog