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Make relevant results more visible

Description: Results are ranked chronologically. If there are a lit of results but I know the one I looking for should be the most relevant one, it can be hard to scroll through the result. Request: Have an option to see results based on relevance
8 months ago in Find the result I'm looking for 0 Backlog

Support boolean Search (x OR y)

Description: The search returns results matching all the words in my query and filters. Request: I would like to be able to find conversation matching one filter or another one; like: body:test OR subject:test-email
over 2 years ago in Matching 0 Backlog

Search query auto-correct, "did you mean this"

Description: I sometimes have typos in my query which returns 0 results Request: Having a spelling correction system that correct my queries and informs me about it
4 months ago in Search Results 0 Backlog

Support light variations in search (plurals, accent, declensions) (Stemming)

No description provided
6 months ago in Matching 0 Backlog

Support searching with a wildcard (*) in query and filters

Adding a wildcard (*) to my query does not always return results with variations in words (truncation)
16 days ago in Matching 0 Backlog

Saved Search / view

The ability to save searches so you don't have to type them out each time.
3 months ago in Core Product Experience / Search 0 Backlog

ChatGPT for Search: answering a question instead of accessing a conversation

Description: Today, searching gives me access to a list of conversations. I then need to read the right conversation to find what I actually searched for. It can be things like a specific order number, a customer support answer, a price, a contact...
3 months ago in Search 1 Backlog

Add a date filter picker in the Search Builder

Add a date range picker in the "Search Builder"
4 months ago in Filters - Query builder 0 Backlog

Search in .TXT attachment files

70% of the files we receive are in txt file and they are filtered to go to different person/department based on certain words in the txt file
6 months ago in Search location 0 Backlog

Focus on the composer after exiting message template window via keyboard

When composing a message, if I open up the message template window and decide to not insert a message but instead exit the window with `ESCAPE` for example. The composer window does not get refocused and I have to use the mouse to click into the c...
8 months ago in Search sorting 0 Backlog