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Setting to always display email address in emails

To make it easier to identify phishing attempts, it'd be useful to configure Front to always display the email address. This makes it less likely a user is caught in a phishing scam.

Private comments / notes to self on conversations

Also: notes without a conversation
about 3 years ago in Comments / @ mentions Backlog

Ability to propose a new time & accept/decline proposed times for a calendar event

No description provided
about 5 years ago in Managing/Updating Events Backlog

Time Zones in Calendar Entries

In other calendars we can specify the time zone for a meeting.

Integration with 3CX - telephony system

3CX is a popular telephony solution, particularly in EMEA
over 2 years ago in Developer Platform Backlog

Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
about 3 years ago in New integration requests / Plugins Backlog

Flag all rules and macros that break when deleting a resource (tag, teammate, etc.)

When deleting a resource like a teammate, tag, or inbox, Front should flag all the rules and macros currently using that resource so that admin can update these workflows accordingly.
over 1 year ago in Rule management Backlog

Granular Company-level Permissions

We currently have all our IT staff listed as company admins to handle company rules, developer options, company tags, etc. However, I don't want to give them access for other resources like billing, financial info or company preferences. We need g...

[accuracy] AI tagging accuracy improvements (more training, negative/positive reinforcement, audit ...)

Actions requests from the admin to improve the accuracy Guidance to write good tag description Suggest negative reinforcement for AI tagging (either raising it to the admin or training the AI) Let user flag good examples of conversations that shou...
about 2 years ago in AI / AI tagging Backlog

Allows using Teams scheduling links with any calendar

I would like to be able to use zoom, meet, or teams when I schedule within Front and also when I setup scheduling links. In any scenario, I would like those calendar appointments to be on my primary Google Calendar. This seems like something that ...
over 1 year ago in Schedule - manage your calendar Backlog