Other (CPX)

Request Allow different auto-response messages for internal teammates versus external recipients under the same time off configuration.

Problem Session Idle Timeout is only configurable at the company level, but teams have different employees with different roles and shift schedules that require different timeout durations. Request Allow Session Idle Timeout to be configured at th...

Allow users to specify the OOO behavior while setting it up to send the responder to a single recipient ONCE IN A SINGLE THREAD in 4 days. This may resolve the response delays as users will be notified immediately. Attached is an example of how th...

Problem The vacation responder only sends to each recipient once every four days, but rules-based auto-replies can send on every message. This limits vacation responder flexibility for certain use cases. Request Add an option to the vacation respo...

Problem The 'Seen' indicator doesn't show who specifically read an email or when, providing limited visibility into message status. Request Add email read receipts showing who read the email and when, or at minimum add an option to request read re...

Problem When emailing someone with a vacation responder enabled, Front doesn't preview the responder message like Outlook does. Teammates must wait for the auto-reply to see the coverage contact. Request Display a preview of the vacation responder...

Problem Print output always includes tags, but some users don't want tags displayed in printed documents. Request Add an option to exclude tags from print output.

Problem When printing a mail, "printed by {username}" is always added before the content. Request Make this attribution optional, similar to the existing "print attachments" option.

Problem Conversations automatically reopen when internal out-of-office notifications arrive, even though these notifications don't represent genuine customer responses. Request Prevent conversations from reopening based on automatic out-of-office ...

Problem When out of office, vacation responders are sent to the same person multiple times in a conversation, creating confusion and frustration for recipients. Request Send the vacation responder only once to each recipient or only once per conve...