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85
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6
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3
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8
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22
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2
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4
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3
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0
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2
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1
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5
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12
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3
Increase granularity of admin permissions
4
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7
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6
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0
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1
Teammate Groups
6
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7
Admins can control more teammate settings
3
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3
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0
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2
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11
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2
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1
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85
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1
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25
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42
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3
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11
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26
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64
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22
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8
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6
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3
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0
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3
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1
Onboarding data
0
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2
Core Product Experience
506
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48
Access - what's accessible or visible to whom in P3
3
Comments / @ mentions
12
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5
Merge / privacy leaks / threading
9
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5
Compose - write efficiently with quality
125
Attachments
13
Composer
44
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10
Message headers / metadata
4
Message templates
24
Signatures
12
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27
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0
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11
P0 navigation - app switcher
0
P1 navigation - left pane
12
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24
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6
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9
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93
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5
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4
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8
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7
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27
Create New Event
5
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5
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11
RSVPs
0
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18
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2
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77
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5
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2
P2 display - conversation list
7
P3 display
17
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12
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11
Developer Platform
260
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25
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166
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71
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2
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0
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0
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0
Scheduled Reports
1
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1
Analytics Functionality
6
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1
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0
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0
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0
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0
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1
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0
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0
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0
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0
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1
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0
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0
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0
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3
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0
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0
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1
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1
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0
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1
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9
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1
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6
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1
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0
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5
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1
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2
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1
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0
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0
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2
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0
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0
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0
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0
Metrics
8
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1
Analytics - Breakdown - Tags
1
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0
Business Hours and time measure
1
OOO - Analytics
1
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0
Metrics - misc improvements
1
Metrics by type
4
Activity analytics
0
Analytics - Channels or third parties
0
Analytics - Calls
0
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0
Analytics - Conversation origin and journey
1
Analytics - Performance
1
Analytics - Outliers
0
Analytics - Performance - Misc
0
Analytics - Times
1
Analytics - Times - max min median
0
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0
Message template analytics
0
Outbound analytics
1
Knowledge Base
52
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98
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35
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12
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29
API
0
Archive
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8
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2
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1
Find the result I'm looking for
2
High level problems
0
Matching
7
Navigation
0
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0
Search Results
6
Search Ranking
1
Search result previews (P2)
1
Search sorting
2
Start the search
2
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2
Suggestions
0
Top Result suggestions
0
Tech - Search performance
1
Type query
0
Systems
54
Channel management
4
Counters
3
Email channels
14
Error messages
0
Filetype support
0
Import
1
Other (Systems)
1
Other channels
17
Facebook
0
Form
0
Google Play
0
Intercom
2
Smooch
0
Talkdesk
0
Twilio
5
Twitter
0
WhatsApp
2
Parser
1
Security
6
Threading
1
Two-way sync
3
Workflows
84
Advanced rule conditions and actions
12
Assign
4
Auto-reply
5
Notify
1
Time-based options
0
Company rules
1
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0
Load balancing
2
Other (workflows)
3
Outbound/Sequences
7
Rule actions
9
"Create new conversation" actions
2
3rd party
1
Missing core rule actions
3
Rule conditions
4
Rule library
1
Rule management
2
Rule trigger
3
Scalability/Engineering
0
Smart rules
4
Custom fields (smart rules)
2
Teammate availability
9
Views
2
Compose - write efficiently with quality
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Showing 119 of 1191
13
VOTE
Autocomplete text in composer (predictive text)
Capabilities for predictive text when composing an email
over 1 year ago
in
Composer
0
Backlog
3
VOTE
Copy & paste code blocks in composer with proper formatting
Ability to insert a block of code in an email body correctly either through copy pasting.
over 1 year ago
in
Composer
0
Backlog
5
VOTE
Undo/redo buttons in the composer
No description provided
over 1 year ago
in
Composer
0
Backlog
3
VOTE
Always add a recipient when using a specific message template
No description provided
over 1 year ago
in
Message templates
/
Other (workflows)
0
Backlog
5
VOTE
Option to occasionally send immediately (speed up undo send delay)
Occasionally, I would like to speed up the delay. For example, when I'm actively on a call with someone and need to email them quickly.
almost 2 years ago
in
Composer
0
Backlog
3
VOTE
Include attachments in message templates
No description provided
about 2 years ago
in
Message templates
0
Backlog
1
VOTE
Keyboard shortcut: expand last message text within message body
No description provided
about 2 years ago
in
Composer
/
Keyboard shortcuts
0
Backlog
4
VOTE
Ability to adjust email headers
It would be very useful to be able to add headers to messages sent via a custom SMTP server.
about 2 years ago
in
Message headers / metadata
0
Backlog
5
VOTE
More / custom colors for fonts
Add more colors for fonts
over 2 years ago
in
Composer
0
Backlog
4
VOTE
Signature for SMS messages
No description provided
over 2 years ago
in
Composer
1
Backlog
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