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Make pinned comments more prominent

Make pinned comments easier to view and access within a conversation so they don't get missed.
over 1 year ago in Comments / @ mentions 3 Backlog

Remove email participants if they're removed from the conversation on subsequent replies

When working in Shared Inboxes, there are times when an external email participant may remove other recipients and send only to specific people. However, in Front, everyone still sees this if they were included on the original email. It's caused a...
almost 2 years ago in Merge / privacy leaks / threading 1 Backlog

Share drafts by default when creating a new conversation

"Shared draft" as default behaviour for a shared inbox (instead of personal draft) – when creating a new conversation (via compose button), not only on reply. Example: we have a shared inbox e.g. "accounting". we draft invoice emails sometimes wee...
about 2 years ago in Collaborate - work together seamlessly / Core Product Experience 0 Backlog

Prevent inviting non-Front participants

Currently the Participants Menu allows anyone the user has previously emailed / is in contacts menu to be invited. This can create issues where they try to add a non-business / non-front user. Ideally there should be a way to restrict this to only...
about 2 years ago in Collaborate - work together seamlessly 0 Backlog

Ability to sync all messages to sender/recipient similar to Twilio/SMS channels

When you hit compose and create a new message it would be preferred if a setting existed that would automatically thread message to an existing thread if the sender/recipient is the same. Currently Front will always create a new conversation when ...
over 2 years ago in Composer / Merge / privacy leaks / threading 0 Backlog

Hide draft from drafts folder if scheduled to send later (or in different tab)

No description provided
over 2 years ago in Shared drafts 0 Backlog