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Show tags in teammate sidebars after creation of the tag

At the moment you can't modify, neither see, the list of teammates who have a tag in their sidebars after the creation. I ask to keep this option when the tag is already made
7 months ago in Tags 0 Backlog

Nest inboxes similar to Tags

Nest inboxes similar to Tags gives the end user the ability to group together their shared inboxes, reduce clutter and increase efficiency with grouping. In our example we have many shared inboxes for one department and would benefit from reducing...
7 months ago in Triage - get to inbox 0 0 Backlog

Update the "Unsubscribe on unassign" preference to include additonal options such as being unassigned due to being OOO or unassigned via a rule

Update the "Unsubscribe on unassign" preference to include additonal options such as being unassigned due to being OOO or unassigned via a rule. Some companies wish to leverage the unsubscribe feature for teammates when they're away for vacation o...
7 months ago in Mute / subscribe 0 Backlog

Assign new draft to creator

Our workflow is that we: Press "Compose" The default email address is an email from a shared inbox. It’s configured here: Preferences / Personal / Preferences / Default channel We add participants Then the draft is in the shared inbox and we see t...
7 months ago in Assigning / Compose - write efficiently with quality 0 Backlog

Ability to emoji react to emails

It would be cool if we could react to emails with emojis such as how we can react to comments.
7 months ago in Collaborate - work together seamlessly / P3 display 0 Backlog

One Click to Remove It From My Inbox

I want to be able to click one button to Archive/Unassign/Unsubscribe from a convo. We use SMS a lot and all out of the same threads. Getting these convos out of our "my inbox" is a multi-faceted headache. We made a rule to link together "archive"...
7 months ago in Triage - get to inbox 0 0 Backlog

Open Message in inbox if messaged received while sending and archiving

I have missed dozens of important messages because I hit "send and archive" and the client replys back while that is happening. The archive overrides it and I never see the new message until I get a reminder from client or I go looking for it.
7 months ago in P3 display / Triage - get to inbox 0 0 Backlog

Stop reopening mails, just because an out of office notitification is received internally

Prevent a conversation from being reopened just because an out-of-office notification is received internally?
8 months ago in Triage - get to inbox 0 / Vacation responders 0 Backlog

Keyboard shortcut: use keyboard arrows to move from P2 to P3 to scroll down P3

Keyboard users scrolling down P2 using the down arrow would like to move to P3 using the right arrow to then use the down arrow to view whole email if too long to fit to view
8 months ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Assign Dates to Messages / Turn Messages into Calendar Events

It would be incredible to "assign dates" to messages that come into Front. Similar to "snooze to this time", it would be better/best if there was a "due at this time" functionality. AND, if it could easily integrate with the calendar. Similar and ...
8 months ago in Calendar View / Triage - get to inbox 0 0 Backlog