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Core Product Experience

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Nest inboxes similar to Tags

Nest inboxes similar to Tags gives the end user the ability to group together their shared inboxes, reduce clutter and increase efficiency with grouping. In our example we have many shared inboxes for one department and would benefit from reducing...
12 months ago in Triage - get to inbox 0 0 Backlog

Auto-add title/text to pasted links

As an emailer who needs to share lots of links, I would like to be able to paste a link into an email draft and for Front to then offer for me to change the link to the title of the URL. For example, if I was to paste in community.front.com/ideas,...
12 months ago in Composer 0 Backlog

Trigger Attachment Too Large Error Earlier

The behavior we see now: a user tries to send an email that is too large (has an attachment too close to the 100MB limit to send for O365) and when she hits send, then she gets the error after it tries. Behavior we'd like (which mimics Outlook): F...
12 months ago in Attachments 0 Backlog

Notes / instructions for templates

When a CSR uses a template, there are often fill in details or instructions like "attach the receipt" that I have tried to include in the text in bold colors but even my best CSRs have shot off the email without removing my instructions during bus...
almost 1 year ago in Message templates 0 Backlog

Ability to add custom logo to scheduling link

No description provided
almost 2 years ago in Scheduling Links 0 Backlog

Reusable components for templates

Be able to have reusable components (Eg headers and footers) that can be referenced within templates - so it's easy to maintain a constant look and feel and easy to make one change that will be reflected across all templates.
about 1 year ago in Message templates 0 Backlog

Shut off apple watch notification for emails

Currently there is no way to stop getting email notifications on apple watches. Can we please get an option to shut them off somehow
about 1 year ago in Notifications 1 Backlog

One Click to Remove It From My Inbox

I want to be able to click one button to Archive/Unassign/Unsubscribe from a convo. We use SMS a lot and all out of the same threads. Getting these convos out of our "my inbox" is a multi-faceted headache. We made a rule to link together "archive"...
about 1 year ago in Triage - get to inbox 0 0 Backlog

Single-use scheduling link

Ability to have canned, easily accessible scheduling links that have preset conditions/settings, but can only be scheduled once.
about 2 years ago in Scheduling Links 0 Backlog

When a calendar is selected and a new calendar event is created, automatically have the selected calendar as the organizer

No description provided
about 1 year ago in Calendar View 1 Backlog