Core Product Experience

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Use AI to create dynamic message templates from a base template.

A lot of times in Customer Support scenarios we have to send the same message template to the same customer which isn't ideal. I think it would be really cool if a customer could input a base for a template and then AI could sent out the same mess...

5 months ago in Message templates 0 Backlog

5 VOTE

Schedule a meeting from an email

Add a button that schedules a meeting with everyone that is on the email. It would be on the three-dot dropdown menu along with "Forward" and "Forward as a new conversation" - something like "Schedule meeting" - click that would pop open the calen...

6 months ago in Cal/scheduling efficiency 0 Backlog

2 VOTE

More color options for team inboxes

It'd be great to have more color options for team inboxes than the current limit. For firms that have many team inboxes, this can be helpful to easier categorize their sidebar and review incoming emails via the email's dogear color in the corner.

6 months ago in Collaborate - work together seamlessly 0 Backlog

9 VOTE

Company-wide email templates

The ability to create message templates that are accessible across multiple workspaces, when it's not feasible for all who need access to also have access to the same workspace.

6 months ago in Admin Experience / Core Product Experience / Message templates / Workspaces 1 Backlog

6 VOTE

[context] AI Compose with attachments

Allowing AI compose to have context with attachments, including PDFs.

7 months ago in AI / AI compose / Attachments / Compose - write efficiently with quality 0 Backlog

1 VOTE

De-Link Personal Inbox from "Main Cumulative Inbox count".

This would be useful for someone who wants to add their personal inbox to Front but not count it in the "Main Cumulative Inbox".

7 months ago in Core Product Experience 0 Backlog

2 VOTE

[granularity] Customizable context for AI summaries

The ability to summarize multiple threads, since past conversations with a customer provide important context for the current one In short, if there was a way we could configure exactly what data is being fed into the context window, that would be...

7 months ago in AI / AI summary / Core Product Experience 0 Backlog

3 VOTE

Redact certain PPI in chat/email

Looking for the ability to reduce to last 4 digits or hide credit card numbers if a client sends one in chat or email.

8 months ago in Other (CPX) 0 Backlog

2 VOTE

Get notification when someone reacted to your comment

It is a good idea to add the ability to get a notification when someone reacts to your comment. Sometimes users reacted with a Like instead of answering you. In this case, you can miss the positive reaction to your comment as there are no notifica...

8 months ago in Comments / @ mentions 0 Backlog

2 VOTE

Add an Unsubscribe from List button similar to ProtonMail

I apologise if this idea has been suggested before, but I'm sure many people also get spam emails or have been signed up to a mailing list without knowing it. The idea is to have a front scan an email for an "unsubscribe from mailing list" link in...

8 months ago in Core Product Experience 0 Backlog

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