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Core Product Experience

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Ability to save the view - Expand or Collapse within a conversation

Currently the view of email that comes into a conversation defaults to Expand All, and for each conversation users has to go and collapse all, to see each email entry in that conversation. Could there be a feature enabled that allows each user to ...
about 2 years ago in Core Product Experience 0 Backlog

Undo/redo buttons in the composer

No description provided
about 3 years ago in Composer 0 Backlog

Assignment of Merged Conversations

When 2 conversations assigned to 2 different people are merged or smart merged to give the option of who to assign it to, instead assigning based who is first alphabetically.
about 2 years ago in Assigning / Core Product Experience 0 Backlog

Resize and convert files natively

Automatically convert and resize files without needing to leave Front. I.e. Scenarios I have a PDF receipt that I want to text to a customer. Twilio doesn't allow a PDF attachment, so we want to automatically convert it to a JPG image when sending...
7 months ago in Core Product Experience 0 Backlog

Extend 100 attachment per conversation limit

No description provided
about 2 years ago in Core Product Experience 0 Backlog

Manually select "from" filed on composer

hen clicking 'Compose' to manually select what 'from' address the email will be sent. This would help prevent emails getting sent from the wrong account.
7 months ago in Core Product Experience 1 Will not do

Calendar Default Visbility

Defaulting calendar settings to at least "allows teammates to see each other’s free/busy information but not the details of their events".
7 months ago in Core Product Experience 0 Backlog

Display tags in Compose draft

It would be great if we could selected tags in the draft window. Distraction at times cannot be avoided and not everything can be summed up in one tag. When coming back to a draft there is no way to see which tags I have already added when I start...
over 1 year ago in Core Product Experience 0 Backlog

Drag email into different individual inbox

It doesn't seem like you can click an email and drag between individual inboxes in your Me section. I can change it in the inbox selector but that brings in the entire list of shared inboxes which is overwhelming. I just want to be able to click a...
over 1 year ago in Core Product Experience 0 Backlog

Task assignments within internal comments

To be able to assign specific tasks that you would like a teammate to do in regards to an email within the internal comments section. "@teamate(task) Can you pull data that supports my response to this customer email ". The task could then could l...
7 months ago in Core Product Experience 0 Already available