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Core Product Experience

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Pin tag for a teammate after it has been created (not just during creation)

Ability to pin tags from the Edit flow for a tag
over 1 year ago in P1 navigation - left pane 0 Backlog

Display spam folder counter

Allow for a user to see a count on Spam mail.
over 1 year ago in Core Product Experience 1 Backlog

Allow external users to receive emails of chat transcripts

We have external users who don't login to Front who like to see what customers are asking at a glance. When we used Intercom, they could receive chat transcripts in their inbox. If similar functionality was possible at Front that would be great!
4 months ago in Activation / Core Product Experience 0 Backlog

Personalized Calendar Links

When sending a calendar link to a recipient, it would be nice (since this could be a 1 to 1 conversation) to personalize it so their name and email address are already populated, no need to send a generic 'link' where they then have to input their...
4 months ago in Schedule - manage your calendar 0 Backlog

Shortcut for Forward as New Conversation

Good morning Would it be possible to request a shortcut for Forward as a new Conversation please? We forward a lot of itineraries throughout the day and to make sure the subject line is open when I do this, I have to forward as a new conversation....
4 months ago in Core Product Experience 0 Backlog

Keep 1 pinned comment in the email view at all times

When you make a new comment, it shows on the email "feed" (the section between the opened email and the left sidebar where all the emails are), but when someone replies, the comment disappears from the "feed". You can still find it if you open the...
over 1 year ago in Core Product Experience 1 Backlog

Make UNC-Paths clickable

Make clickable links to UNC-paths, starting with \\ just like normal Website-Links \\myfileserver\folder1\folder2
4 months ago in Core Product Experience 0 Backlog

Include outbound (my replies) emails in "newest" sort in personal inbox

Today's Options: The "newest" sorting allows users to always get the latest email on top, but outbound emails (my replies) are excluded from being considered "new". My replies do appear on top on the "newest unreplied" sorting, but then I don't ge...
over 1 year ago in P2 display - conversation list 0 Backlog

"Don't remind me again" for messages I need to forward and not @ people in

There are many points when by policy I am required to forward a message and copy in the relevant team. I know I can @ my teammates in Front, it's a great feature, and I use it often. I don't need to be reminded about it anymore, I haven't forgotte...
4 months ago in Core Product Experience 0 Backlog

Tags on calendar events

Ability to add tags to events on the calendar.
almost 2 years ago in Managing/Updating Events 0 Backlog