ADD A NEW IDEA

Live Chat

Showing 113 of 1470

Front Chat localization to support different languages

Localization in the chat widget to support different languages. Includes text & buttons in the collect customer details step in the chatbot flow, the "Start new conversation" button after the chatbot auto-archives the flow, and more.
almost 3 years ago in Live Chat 6 Backlog

Allow IP address to be blocked in Front Chat

Ability to whitelist certain IP addresses to prevent spam in Front Chat
about 3 years ago in Live Chat 0 Backlog

Front Chat availability indicators for volume and wait time

Ability to give chat visitors indication around when they will get a response (e.g., wait time, queue position, high-volume moments, etc.)
about 3 years ago in Live Chat 1 Backlog