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Live Chat

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Show all anonymous user's names as 'Visitor'

When a customer reaches out and is not verified (is not logged in), a random name appears on the chat. We would like these these chats to come in with users' name as 'Visitor'.
12 months ago in Live Chat 0 Backlog

Ability to customise all Chat windows (colour, size etc)

At the moment only the launcher and the header colours can be changed, but in an age where most websites use loads of white areas it would be great if the chat window background colour or the notification 'toast' can be customised to a different c...
about 1 year ago in Live Chat 0 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
over 2 years ago in Live Chat 0 Backlog

Customize the timezone for the Front Chat "notify me" email - currently there is a hard-coded timezone

No description provided
almost 3 years ago in Live Chat 0 Backlog