Existing integrations

Syncing our Front contacts with Dialpad would eliminate the need to update two systems. We could then focus on maintaining our Front contacts as our single source of truth. This will help our team focus on what matters most: interacting with our h...

Allow certain apps to be authorised at a workspace rather company wide level. For multi-department or multi-org companies using Front, are scenarios in which different teams use different instances or workspaces for the same application. E.g. Jira

I'd like to trigger a rule when an emoji is added to the conversation. In the specific use case I have in mind, we want to loop our support team into only certain conversations that are happening in our Slack Connect channels, which are integrated...

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.

We would like to synchronise all the historical messages from Front to Hubspot, rather than just new ones as they arrive.

In some cases we may need to do a group text similar to having 2 or more customers on the same email. Twilio supports this with their conversations api and it would be great to be able to connect to that from front.

Once a message comes in from Slack, any edits that the original creator makes are not updated in Front, making it possible to miss information without going back to check the message in Slack. Images as an example.

My team and I loved front during our testing. But, front does not have the ability to import private slack channels which is a huge blocker for us.

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...