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Existing integrations

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Intercom Source Urls should be visible in Front

In Intercom, every message has a 'Source URL'. This is the page the use is currently on when they sent the message. This essentially tells you what they are asking about, when they open a live chat and ask a question. Front doesn't show this infor...
11 months ago in Existing integrations / Intercom 1 Backlog

Improve the WhatsApp free trial experience

As of today, customers need to contact their RM and ask about a free trial. There should be in-app visibility that lets the user know they can request a trial. Even better, they could initiate a free-trial, themselves.
12 months ago in Existing integrations 0 Backlog

The ability to create Whatsapp message templates directly in Front, rather than having to go to Meta for creation and approval

No description provided
about 1 year ago in Existing integrations / WhatsApp 0 Backlog

Ability to react comment on FB

No description provided
about 1 year ago in Existing integrations 0 Backlog

Aircall Plugin Notifications

Notifications for Aircall events while plugin is closed
about 1 year ago in Existing integrations 0 Backlog

Create a single artifact when linking a conversation to multiple salesforce objects in the SF Plugin instead of multiple artifacts

When logging a message/conversation against a salesforce object in the SF plugin front will create 1 unique artifact per object. Example if I want to log a conversations against an Account, a contact and a lead Front will create seperate records f...
about 1 year ago in Existing integrations 0 Backlog

Show SFDC case number when selecting parent case

You can pick the Parent Case, but it shows the SF ID rather than the Case Number
about 1 year ago in Existing integrations 0 Backlog

Assign Pipedive created deals to a person's organization

When a person is created in the Pipedrive integration via FRONT, an organization is assigned to that person's profile. When creating a deal under this person's profile, the deal is only connected to the person but not to the organization that the ...
over 1 year ago in Existing integrations 0 Backlog

Limit SFDC case selection to Case Record Types only

You can add a Case Record Type as a field, but it brings back all Record Types across all objects
over 1 year ago in Existing integrations 1 Backlog

Hubspot integration - Log conversation as one e-mail chain in Hubspot

Currently, when logging a conversation in Hubspot through a rule every message is logged as a different message.Would be nice to be able to log them as a single conversation.
over 1 year ago in Existing integrations 0 Backlog