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The ability to create Whatsapp message templates directly in Front, rather than having to go to Meta for creation and approval

No description provided
10 months ago in Existing integrations / WhatsApp 0 Backlog

Shopify Integration - Display Items Ordered and Customer Spend

Hello Team! It would be really handy if we could see at a glance what items the customer has ordered in each order and the spend on each order with a total spend for the customer at the top. This helps us to contextualize our support to the custom...
10 months ago in Existing integrations 0 Backlog

Ability to react comment on FB

No description provided
11 months ago in Existing integrations 0 Backlog

Aircall Plugin Notifications

Notifications for Aircall events while plugin is closed
11 months ago in Existing integrations 0 Backlog

Create a single artifact when linking a conversation to multiple salesforce objects in the SF Plugin instead of multiple artifacts

When logging a message/conversation against a salesforce object in the SF plugin front will create 1 unique artifact per object. Example if I want to log a conversations against an Account, a contact and a lead Front will create seperate records f...
11 months ago in Existing integrations 0 Backlog

Show SFDC case number when selecting parent case

You can pick the Parent Case, but it shows the SF ID rather than the Case Number
12 months ago in Existing integrations 0 Backlog

Assign Pipedive created deals to a person's organization

When a person is created in the Pipedrive integration via FRONT, an organization is assigned to that person's profile. When creating a deal under this person's profile, the deal is only connected to the person but not to the organization that the ...
about 1 year ago in Existing integrations 0 Backlog

Limit SFDC case selection to Case Record Types only

You can add a Case Record Type as a field, but it brings back all Record Types across all objects
about 1 year ago in Existing integrations 1 Backlog

Hubspot integration - Log conversation as one e-mail chain in Hubspot

Currently, when logging a conversation in Hubspot through a rule every message is logged as a different message.Would be nice to be able to log them as a single conversation.
about 1 year ago in Existing integrations 0 Backlog

HubSpot integration - populate Assigned To variable when logging emails

When we send an email through Front and use the HubSpot integration and logging rule to log to HubSpot, the email is marked as "unassigned" on HubSpot's end and we are unable to assign it after the fact. Because these emails are unassigned, they a...
about 1 year ago in Existing integrations 0 Backlog