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Typing Indicator in Intercom integration

When using Intercom directly through their site, as an admin handling customer messages you will see a typing indicator when the customer is typing. This is helpful to see if the customer is typing more, so if you should wait for them to finish be...
11 months ago in Existing integrations / Intercom 0 Backlog

Intercom Source Urls should be visible in Front

In Intercom, every message has a 'Source URL'. This is the page the use is currently on when they sent the message. This essentially tells you what they are asking about, when they open a live chat and ask a question. Front doesn't show this infor...
12 months ago in Existing integrations / Intercom 1 Backlog

Improve the WhatsApp free trial experience

As of today, customers need to contact their RM and ask about a free trial. There should be in-app visibility that lets the user know they can request a trial. Even better, they could initiate a free-trial, themselves.
12 months ago in Existing integrations 0 Backlog

The ability to create Whatsapp message templates directly in Front, rather than having to go to Meta for creation and approval

No description provided
about 1 year ago in Existing integrations / WhatsApp 0 Backlog

Ability to react comment on FB

No description provided
about 1 year ago in Existing integrations 0 Backlog

Aircall Plugin Notifications

Notifications for Aircall events while plugin is closed
about 1 year ago in Existing integrations 0 Backlog

Create a single artifact when linking a conversation to multiple salesforce objects in the SF Plugin instead of multiple artifacts

When logging a message/conversation against a salesforce object in the SF plugin front will create 1 unique artifact per object. Example if I want to log a conversations against an Account, a contact and a lead Front will create seperate records f...
about 1 year ago in Existing integrations 0 Backlog

Show SFDC case number when selecting parent case

You can pick the Parent Case, but it shows the SF ID rather than the Case Number
over 1 year ago in Existing integrations 0 Backlog

Assign Pipedive created deals to a person's organization

When a person is created in the Pipedrive integration via FRONT, an organization is assigned to that person's profile. When creating a deal under this person's profile, the deal is only connected to the person but not to the organization that the ...
over 1 year ago in Existing integrations 0 Backlog

Limit SFDC case selection to Case Record Types only

You can add a Case Record Type as a field, but it brings back all Record Types across all objects
over 1 year ago in Existing integrations 1 Backlog