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Existing integrations

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Log messages as emails to Hubspot, not Notes

At the moment, emails are only added as Notes within HubSpot - not as actual copies of the emails received from contacts - which can be altered after the fact & easily skew reporting.
over 1 year ago in Existing integrations 0 Backlog

Facebook channel — support for receiving and replying to reviews

We would really love to be able to see and respond to our Facebook reviews via Front, like we can with comments and DMs.
over 1 year ago in Existing integrations 0 Backlog

Salesforce integration — ability to log emails to Cases

No description provided
over 1 year ago in Existing integrations 0 Backlog

Shopify integration: sync Shopify data to Front

Bring Shopify data (orders, customers and products) so we can use it (not just a visual in a side window). For example, creating rules and tags based off Shopify tags would be amazing. We use tags in Shopify extensively and would love our conversa...
over 1 year ago in Existing integrations / Workflows 2 Backlog

Salesforce Admin - Update Configuration for Teammate Groups

Basically an addition to the 'Save for all' button on the admin view for the SFDC plugin that would allow you to save for a specific team, or teammate Group https://help.front.com/t/q529hj/how-to-enable-and-use-the-salesforce-integration#customizi...
over 1 year ago in Existing integrations 0 Backlog

Telegram Channel — support composing new inbounds (not just replying)

Ability to start a new conversation by composing an outbound Telegram message from Front. Currently, the Telegram channel only supports replying to inbound messages.
over 1 year ago in Existing integrations 0 Backlog

Instagram channel — support sending stickers

No description provided
over 1 year ago in Existing integrations 0 Backlog

Slack channel integration — support syncing message edits

Once a message comes in from Slack, any edits that the original creator makes are not updated in Front, making it possible to miss information without going back to check the message in Slack. Images as an example.
over 1 year ago in Existing integrations 0 Backlog

Send to Slack integration — support for customizing fields

The Send to Slack form is an awesome way to highlight convos in Slack channels. It'd be great to add other fields to the form that are customizable. This would make highlighting and viewing relevant information in Slack easier
over 1 year ago in Existing integrations 0 Backlog

Sharepoint integration

More context here: https://community.front.com/front-certified-administrators-52/sharepoint-integration-733?tid=733&postid=1745#post1745
over 1 year ago in Existing integrations 1 Backlog