Existing integrations

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Google Drive — support picking files from shared team drive

No description provided

over 3 years ago in Existing integrations 0 Backlog

Salesforce Plugin: Support "Log as email"

Right now the native Salesforce sidebar plugin supports a "Create Task" feature. It would be helpful to also include a "Log Message as Email" feature to allow my team to log specific messages to Salesforce as Emails via the plugin (rather than as ...

6 months ago in Existing integrations 0 Backlog

6 VOTE

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work

over 1 year ago in Existing integrations 0 Backlog

4 VOTE

Asana Integration Option to Suppress Reopen on Task Completion

For some workflows, it is more desirable to keep conversations closed after task completion.

about 1 year ago in Existing integrations 0 Backlog

3 VOTE

Full two-way Twilio SMS sync

As mentioned in the How to set up a Twilio SMS inbox in Front help center article, outbound Twilio SMS messages send from a source other than Front (like a third-party integration, or the Twilio API) will only sync to Front after an inbound reply ...

11 months ago in Existing integrations / Twilio 0 Backlog

5 VOTE

Add attachments (images) in replies for instagram

This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?

over 1 year ago in Attachments / Existing integrations 0 Backlog

1 VOTE

Front Instagram Contact to Pipedrive

Instagram contacts are identified by there handle @user. In Front this is okay as a unique identifier on the Contact, however when a customer is syncing contacts with Pipedrive and using the Pipedrive plugin to create and lookup contacts from Inst...

4 months ago in Contacts P4 Plugins / Existing integrations 0 Backlog

2 VOTE

Show message sent failures in Dialpad channel

When using Front to send SMS through Dialpad, sometimes customers will provide landline phone numbers instead which result in delivery failures. There is no clear way to get alerted when sending fails.

8 months ago in Existing integrations / SMS 0 Backlog

5 VOTE

Salesforce integration — ability to log emails to Cases

No description provided

over 1 year ago in Existing integrations 0 Backlog

5 VOTE

Shopify integration: sync Shopify data to Front

Bring Shopify data (orders, customers and products) so we can use it (not just a visual in a side window). For example, creating rules and tags based off Shopify tags would be amazing. We use tags in Shopify extensively and would love our conversa...

over 1 year ago in Existing integrations / Workflows 2 Backlog

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