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Partner Integrations

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Allow user to disable email notifications for failed Hubspot / Salesforce contact sync

While there has been a sync error, for us it's not the end of the world. Therefore if there are some sync errors we really don't need the daily notification email warning us.
9 months ago in Existing integrations 0 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
over 1 year ago in New integration requests 0 Backlog

Allow WhatsApp templates to be sent via API

Users are unable to send WhatsApp templates via the API. Proposed solution is to map the body parameter to an existing WhatsApp template, and send the template if there is a match
6 months ago in Existing integrations / WhatsApp 0 Backlog

Docusign integration

No description provided
about 2 years ago in New integration requests 1 Backlog

Shopify inbox/chat channel integration

No description provided
about 2 years ago in New integration requests 1 Backlog

KnowBe4 integration

No description provided
almost 3 years ago in New integration requests 2 Backlog

ActiveCampaign integration

Support for syncing contacts and campaigns.
about 3 years ago in New integration requests 0 Backlog

Enable Conversation Splitting for Custom Channels

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...
about 1 year ago in Existing integrations 0 Backlog

Shopify - edit fields within the integration

The abiliity to update fields in the Shopify integration without the need to swtich to the Shopify interface.
3 months ago in Existing integrations 0 Backlog

Salesforce integration — ability to log emails to Cases

No description provided
over 1 year ago in Existing integrations 0 Backlog